Privacy Policy
Effective Date: 14/04/2025
At GencloudAI, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our applications, or engage with our services.
1. Information We Collect
- Personal Information: Name, email, phone number, billing details, company name.
- Technical Information: IP address, browser type, device info, OS, usage patterns.
- Usage Data: Interactions with products, support communications.
2. How We Use Your Information
- Provide and improve our products/services
- Personalize your experience
- Communicate with you (e.g., updates, marketing)
- Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal data. We may share it with:
- Trusted third-party providers (e.g., hosting, analytics)
- Authorities, if legally required
- Affiliates under strict confidentiality
4. Data Security
We apply industry-standard measures to protect your data but cannot guarantee absolute security.
5. Cookies and Tracking
We use cookies to improve functionality, analyze usage, and remember preferences. You may disable cookies in your browser settings.
6. Your Rights
You may have rights to access, update, delete, or restrict your data. Contact us at [insert email] to make a request.
7. Third-Party Links
We are not responsible for the privacy practices of external sites linked from our services.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from them.
9. Policy Updates
This Privacy Policy may be revised periodically. We will post updates with the effective date.
10. Contact Us
GencloudAI
Email: support@gencloud.io